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Get Support | Email: AZUTRACS-Support@azdot.gov

Arizona's Unified Transportation Registration and Certification System Arizona's Transportation Business Portal

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Frequently Asked Questions

Login/User Access Questions

  • How do I log in to the AZUTRACS System?

    Request access to AZUTRACS by clicking “Log in” at the top of the page and selecting the “Request System Access” link. If the system indicates the email is already in use, select the “forgot your password” option.

  • Do I need a login for the AZ UTRACS system, in order to use the AZ UTRACS Firm Directory to find and reach out to other transportation businesses working in Arizona?

    No. The AZ UTRACS Firm Directory is a public directory. Anyone can search and access the information on the site without logging into the AZ UTRACS System.

  • The activation email isn’t working, what can I do to get access to the system?

    Go to utracs.azdot.gov, click “Log in” at the top right, and find the “resend email activation” link on the login page. Enter your email and click resend and a new activation email should arrive in your inbox in minutes.

  • Why doesn’t my activation email work?

    There is more than one reason why the “activate” link may not work on the email you received.

    • The link on the activation email that you receive after you create a login is only active for 48 hours. If you registered more than 48 hours ago and you are trying to click the link with no success, go back to utracs.azdot.gov, click “Log in” at the top right, and find the "resend email activation" link on the login page. Enter your email and hit resend and a new activation email will be sent.
    • If your activation email is moved to your junk folder, your email provider may have deactivated any links within the email. If that is the case, move the email to your inbox, and try the link again. You can also resend the activation email if needed.
  • How do I change the Primary or Secondary User?

    Log in to the AZ UTRACS Registration System and open your firm’s submitted registration and update the contacts. If the listed individuals don’t already have a user id and password to the system, they will receive an email indicating that they may now login to update the AZ UTRACS Registration and other firm employee’s access to the AZ UTRACS Bidders/Proposers List.

Firm Registration Questions

  • Does my firm need to complete an AZ UTRACS Registration?

    Yes, all firms need to register and maintain an AZ UTRACS Registration to work on federally funded projects. Firms benefit from completing the registration because a firm profile is added to the AZ UTRACS Firm (DBE) Search Directory. DBE firms are automatically added to the AZ UTRACS Directory when their DBE Certification becomes active. Pending DBE firm may choose to complete an AZ UTRACS Registration while waiting for their certification request to be processed, in order to be listed in the AZ UTRACS Firm Directory sooner.

  • Why is the AZ UTRACS Registration required for my firm?

    CFR 49 Part 26.11 requires ADOT to "create and maintain a bidders list to provide as accurate data as possible about the universe of DBE and non-DBE contractors and subcontractors who seek to work on...Federally-assisted contracts". The AZ UTRACS Registration process is ADOT’s process for ensuring compliance. All firms working on ADOT projects or being listed as a bidder or proposer on a federally funded contract with ADOT or its subrecipients should complete an AZ UTRACS registration

  • How do I start my AZ UTRACS Registration?

    Before starting the firm registration, the user must first create a login to access the system. Click “Log in” at the top of the page and then select “Request System Access”. Once logged in, a user can begin the AZ UTRACS firm registration (under the “Register / Renew” tab, select “New? Register”). The entire form will be blank. When completing the application, almost all fields are required fields.

  • Is there a limit to how many users each firm can have for the AZ UTRACS Application?

    Yes. A firm is limited to two individuals who can complete and maintain the AZ UTRACS Registration for the firm. The first time a firm submits an AZ UTRACS Registration, a firm must designate a primary and secondary contact. The primary and secondary contacts entered, become the only firm personnel who can complete the AZ UTRACS Registration and in the future, maintain the Firm’s Profile in the Firm Search Directory. Keep in mind, the firm’s two contacts will be listed in the Firm’s profile, so carefully consider who should represent the firm.

    These two individuals will also provide access to the Bidders/Proposers List for other firm employees as needed.

    When the registration form is submitted, the secondary person will be sent an email to create an AZ UTRACS username if they don’t have one already. Once they are able to log in they can begin or update an existing AZ UTRACS Registration that they are a primary or secondary contact for.

  • How do I make changes to my firm registration?

    Firms are encouraged to update their profile often to ensure it accurately reflects the work that the firm can do and contains the most up-to-date contact information. Changes can be made to the registration by the Primary and Secondary contact for the profile. To update the firm profile, the Primary or Secondary contact will go to the ‘Register / Renew’ tab, select ‘Update / Renew’, select the firm from the dropdown list, make the updates to the profile and save.

  • How do I register as a Small Business Concern (SBC)?

    With the new AZ UTRACS system ADOT is able to streamline the Small Business Concern registration process. DBEs are automatically SBC registered and eligible small business firms can easily register as an SBC, by answering a few additional questions at the end of the AZ UTRACS registration.

  • Why isn’t my firm in the dropdown list when I try to update my firm’s profile?

    You will first need to request access by putting the firm name Tax ID in the “Register Your Firm” box to the right of the dropdown list. If the primary and secondary contacts are already established the names and contact information will be provided for you so that you can contact them. You must be a primary or secondary contact to update a firm registration.

Contact Us

If you need technical support, contact the AZUTRACS Support team at AZUTRACS-Support@azdot.gov

If you need phone support, our phone number is 602.712.8000

Bidders List Questions

  • How does a firm create an online Bidders or Proposer List?

    A user must get a system log in and then have the primary or secondary contact listed on their active AZ UTRACS registration give them access to the firm.

    Once the user permissions are set up, the user can click the Contract Compliance Menu and select Bidders/Proposers List to start a list. From the landing page, read the instructions, and click “Start Bidders/Proposers List” to begin. You must log in to use the online Bidders List. Utilize the “Quick Tips” provided and follow the on-site directions to create and submit a Bidders/Proposers List.

  • How many people can I give access to the Bidders List?

    You can give as many individuals access to the Bidders List as your firm needs. You can easily manage who has access by going to the Contract Compliance menu and clicking “Grant Firm Access.” Here you can easily add and delete user access.

  • How does a person get access to the Bidders/Proposers List?

    Only firms with an active AZ UTRACS Registration can use the AZ UTRACS Online Bidders/Proposers List. Once the AZ UTRACS Registration is submitted and the status is "active," the Primary and Secondary Contacts for the firm can submit bidder’s lists or can provide access to other members of their firm to submit lists on the firm’s behalf. To give someone access, select the Contract Compliance Menu and select “Grant Firm Access.” On this screen, you can easily follow the instructions to add users by providing a valid email address for each user. The user status will remain as "in process" until the first time the user accesses the site from the email link provided.

    With access to the firm, the user will also need to request system access using the link on the “Log in” page. The user will provide an email and password and will receive an “activation” email and can then then log in to start a Bidders/Proposers List.

  • What is the purpose of the Bidders /Proposers List?

    ADOT and other state and local agencies rely on contractors, consultants and vendors from the business community to perform a variety of projects or to purchase goods and services. The Bidders/Proposers List will connect you with the latest transportation-related bid and procurement opportunities from ADOT and a variety of state and local agencies.

  • I am trying to submit a Bidder/Proposer List but our firm name does not appear in the AZUTRACS Registered Firms dropdown menu. Why?

    Since your firm is creating this Bidder/Proposer List, if there are no subcontracting opportunities (meaning if you will be working on the project alone with no other firms) all you do is hit submit and your Bidder/Proposer List will be complete.

Search Function Questions

  • How do I find DBEs to work on transportation projects?

    It's easy. Select the “Tools & Resources” button on the menu and select “DBE Quick Search” and the current list of DBEs will be opened. Export these search results or refine them in the AZ UTRACS Firm Search Directory to find firms that do a specific type of work or filter by other available search criteria. Results can be exported at any time for ease of use.

  • Why isn’t my firm listed in the search?

    This could be due to a few issues. If your firm does not have an active AZUTRACS registration, it will not appear in the search results. You can quickly register for free by creating a login to the site and registering your firm with the Tax ID. Once you do so the firm will become visible in the search.

    If your firm registration has expired you will need to update your registration; only active firms are registered in the AZ UTRACS system. You can determine whether or not your firm has expired by looking at the status in the dropdown on either the registration page or bidder’s list page. The firm will either say “In Process” or “Active” in parentheses to the right. Full site availability and functionality is for “Active” firms only.

  • Why does my firm have duplicate listings in the AZ UTRACS (DBE) Firm Directory?

    There are various reasons for AZ UTRACS to have multiple listings for a firm. When a firm is DBE certified an AZ UTRACS registration is automatically created.

    - To avoid duplicate entries, (if you register your firm before your DBE certification is finalized), Always! use the same Tax Payer ID associated with the firm that is registered with the Arizona Corporation Commission.

    - Another reason is more than one person from the same firm registered the firm in AZ UTRACS.

    - An additional reason is the original firm registration became locked therefore, another firm registration was created.

General Questions

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